Shipping policy
At Hideout Studios, we primarily offer digital services, which means there is no traditional shipping required for bookings. However, if you purchase any physical products (such as prints, merchandise, or rental equipment), the following shipping terms apply:
- Processing Time: Orders are typically processed within 1-3 business days.
- Shipping Methods & Costs: We offer standard and expedited shipping options at checkout. Costs are calculated based on your location and selected shipping speed.
- Delivery Time: Domestic orders typically arrive within 5-7 business days, while international shipping times may vary.
- Tracking Information: Once your order has shipped, you’ll receive a confirmation email with tracking details.
Lost or Delayed Shipments
If your order is delayed or lost in transit, please contact us at hideoutstudiosaz@gmail.com so we can assist you. We are not responsible for carrier delays, but we’ll do our best to help resolve any issues.